Refund policy

Your satisfaction is important to us.

Due to the hygienic nature of our skincare products, we do not accept returns or exchanges for products that have been opened, used, or are no longer in their original condition.

Non-Returnable Items

We cannot accept returns for:

• Opened or used skincare products.
• Products damaged due to misuse or improper storage.
• Change-of-mind purchases.
• Items returned without prior authorization.

Order Cancellations

Orders may only be cancelled before they have been processed for dispatch. Once an order has been shipped, it cannot be cancelled.

If you experience any issues with your order, please contact our customer support team, and we'll work to resolve the matter as quickly as possible.