Refund policy

Refund & Returns Policy

Thank you for shopping with us. Due to the nature of our cosmetic and beauty products, all sales are final.

No Returns or Exchanges

For hygiene, health, and safety reasons, we do not accept returns, exchanges, or change-of-mind requests once an order has been placed.

Please carefully review your order, product selection, shade, size, and shipping information before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after receiving your order.

Please provide:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

We will review the issue and, where appropriate, provide a suitable resolution.

Order Cancellations

Orders may only be cancelled if the cancellation request is received before the order has been processed or shipped. Once your order has been processed, cancellation may no longer be possible.

Important

We are not responsible for allergic reactions, irritation, or other reactions caused by the use of cosmetic products. Customers are responsible for checking product ingredients and ensuring that a product is suitable for their individual needs before purchasing or using it.

By placing an order with us, you acknowledge and agree to this Refund & Returns Policy.